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PROFESSIONAL EXPERIENCE

FRONT OFFICE MANAGER Feb. 2023 – Apr. 2024
Centre de Qualification Professionnelle, Brussels
  • Team management
  • Planning
  • Recruitment
  • Training
  • Organization of in-person and online events
TRAINING ADVISOR 2021 – 2023
Centre de Qualification Professionnelle, Brussels
  • Call / email / in-person customer service
  • Organization of in-person and online events
  • Account Manager
CUSTOMER ADVISOR 2013 – 2016
Arvato Service France, Lens
  • Call management
  • Sales, claims, customer loyalty
  • Internal support
  • Internal CRM and software

EDUCATION

IT Support and Network Technician Training 2025
CEFAID Forest, Brussels
BACHELOR’S DEGREE IN PSYCHOLOGY 2016 – 2020
University of Rennes 2, Rennes
People say I am cheerful and motivated; for my part, I would describe myself as thoughtful, reliable, and mature. Passionate about martial arts, I have practiced Kung-Fu for over ten years, which has taught me discipline, perseverance, and teamwork.

After leading a team of six sales advisors in a training center, I decided to switch to a field that made more sense to me: IT, and more specifically, networks.

During my training, I learned to install and configure systems (Linux Debian/Ubuntu, Windows Server), set up network services (DHCP, DNS, FTP, Samba, Apache), deploy routers and firewalls, and secure exchanges with NAT. We also covered structured cabling, virtualization with VMware, and setting up client and server environments. These skills are complemented by parallel training at Cisco Academy, which I am pursuing on my own initiative until I earn certified badges. I'm working on some personal projects on this VPS.

I am a 32-year-old looking for a professional internship in IT, to be completed between October 20 and December 5, 2025. Ideally, this internship would allow me to apply the skills acquired during my training and to establish myself in this sector.

Over the months, I have developed a strong interest in network architecture and cybersecurity, and I want to deepen my knowledge in a professional environment. I am looking for an internship in a company that values people and teamwork, and that shares values of support and rigor.